United Portal Maintenance 08/20/2020 Follow
Portal Maintenance - 08/20/2020
Your Care Team portal will be upgraded this evening, August 20th, at 9pm CST. This patch will address slow performance issues reported by United Health. The system is experiencing high load which has led to general server slowness. We are investigating where these issues are occurring so that we alleviate the problems.
This issue is not affecting our commercial US and Canadian customers. If you experience any issues, please follow your normal support procedures. We want you to have the best possible user experience as we continue to upgrade and perform maintenance activities. Our priority is always the health of your organization