Early Adopters - Portal Upgrade 09/15/2020 Follow
Vivify Health Portal Upgrade 09/15/2020
build version 2020.07
Vivify Health will be performing an upgrade to our newest release, 2020.07 on Tuesday 9/15/2020. The upgrade duration will be 8pm to 1am CST.
This release includes exciting new functionality for caregivers and patients. Please review the attached What's New document for an overview of all new features. Your Vivify Clinical Consultant will contact you within the next several days to review this document with you.
This upgrade includes several new features for your Care Team Portal, the +Home Kit, and the +Go App.
- Content Lock: Patient Pathways and Content Pathways: To ensure the integrity of pathway content associated with rules and conditional logic, pathways can now be locked by Vivify Support to prevent editing. When a pathway is locked, all content associated with the pathway is read-only. Locking a pathway prevents editing of all content, including health tips and questions.
- Questions Not Editable by Content Administrators: To improve our content management procedures and ensure the highest possible clinical content quality and regulatory compliance, questions can no longer be edited by Content Administrators.
- Patient Pathway Alert Change Reasons: When a Care Team member changes the alert level of a question in a patient’s pathway, they will be prompted to choose a reason why they made the change, which creates an audit log of the change in the patient’s profile history. Pathway Alert Change Reasons were added in Configurations Lists to allow Content Administrators to specify reasons for changing alert levels.
- Pathways: Saving Changes: To reduce the amount of cloned content and improve the Care Team experience, clicking Save Changes is required for changes to be saved to a pathway. Previously, changes made on this page were saved automatically
Vivify Health is offering two ways to attend the upgrade training for version 2020.07.
If you would like to attend a live webinar session with an opportunity to ask questions, click on the link below to register. You only need to register and attend one session. Once registered, you will receive an email reminder 1 day prior and 1 hour prior to the session and you will receive an email with a link to the recording 24 hours after the session is completed.
Please register for the date and time that works best for you. After registering, you will receive a confirmation email containing information about joining the webinar.
Click here to register for the live webinar
If you prefer to view a previously recorded session—click here to view and you will be sent to a registration page to view the recorded session.
We do not expect any issues but if any arise, please follow your normal support procedures. Our Customer Support number is 1-855-384-8439 or email us at email@example.com. Thank you for your patience while we perform this upgrade. We want you to have the best possible user experience so we continue to upgrade and perform maintenance activities. Our priority is always the health of your organization.