FAQ - What are the key points a patient should understand?

Overview

It may take a week or two to become comfortable using the kit after the initial install. Using the devices correctly typically requires some coaching from the Care Team. This is normal for a new patient.

Workflow

• Refer to the printed Health Kit User Guide (English/Spanish v8.0) that came with the Kit.
• Watch the Help videos for each device. Tap one of the icons for a device, and then tap Help to watch the videos.

After taking a reading, the device will connect via Bluetooth. Allow 30 to 60 seconds for the device to transmit the reading to the tablet. Don’t be impatient and use the Manual Entry option too soon.

Confirm that the reading on the tablet screen matches the reading on the device.

• Tap Yes to confirm the reading.
• Tap No to take the reading again.

If the reading does not display on the tablet after 60 seconds, it’s ok to manually enter the reading. It’s most important to keep going and complete the daily Pathway. Your Care Team will contact you to help if they see too many manually reported or skipped readings over a period of time.